Terms & Conditions

Print Delivery

Free delivery for all UK print orders
European Union delivery: £12.00
Rest of World delivery: £20.00
Please note the Customer is responsible for any customs duties and/or taxes levied at the point of entry into the destination country.

Prints are carefully packaged and sent in postage tubes to ensure they arrive with you in perfect condition. Once dispatched they will be delivered to you by courier within approximately 5-7 working days.

Due to the nature of our custom made prints, we will usually dispatch within 7-15 working days after receipt of payment, or earlier where possible.

Returns Policy

Our prints are custom made to order, therefore please choose your artwork carefully before purchasing.

Due to the nature of our print on demand service and of limited edition prints, we can only accept returned prints which have been damaged in transit or arrive faulty. If you are unhappy with your purchase for any reason please do contact us within 48 hours of receipt of your print and we will do our best to resolve the situation.

All damaged of faulty returns must be sent back in their original packaging. We will send your refund and reimburse return delivery costs within 14 days of it receiving the returned goods. The least expensive delivery option must be used.

  • We recommend you keep proof of postage for any returned prints as we cannot consider a claim for returned goods lost in transit without one
  • We cannot refund shipping costs for orders delivered outside the UK (unless the product is faulty or damaged)
  • We cannot offer goods in exchange for the ones that you return, only replacements

Refunds

You have the right to cancel within 48 hours of your order. If you do cancel your order, you will have your payment returned. Once your order has gone to print, we can no longer offer a refund unless your print is received faulty or damaged.

Comments, complaints and feedback

Creative Future value your feedback and always use it to improve our services in the future. If for any reason your order process hasn’t been what you anticipated, please get in touch with us on 01273 234780 or drop us an email to [email protected]. We aim to reply within a maximum of 5 working days.

Image for Publication

Media enquiries, interviews, or images for publications, please email [email protected]

Privacy Statement

What do we do with your information?
When you purchase something from the Creative Future store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

Your details are safe with us and we will never share them with anyone else.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Consent

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

How do I withdraw my consent?
If after you opt-in you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at [email protected]

Links

When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Cookies

Like many websites, we use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We do link the information we store in cookies to the Personal Information you submit while on our Site. We use cookies for two purposes. First, we utilize persistent cookies to save your login information for future logins to the Site. Second, we utilise session ID cookies to enable certain features of the Site, to better understand how you interact with the Site and to monitor aggregate usage and web traffic routing on the Site. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site and then close your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of our Services.

Terms of Service

All information contained on the website is copyright of Creative Future. All rights reserved.
All trademarks and service marks referred to herein are used solely for identification or description of the applicable goods and services. Unless expressly stated, Creative Future is not affiliated with any owner of a trademark or service mark identified herein and Creative Future makes no statements, express or implied, concerning use of any trademarked product or service. All registered trademarks and service marks are the property of their respective owners. Except as applicable law may provide otherwise, Creative Future does not consent to the use of their name, or its service marks, by any person, except upon written authorisation.

Overview

This website is operated by Creative Future. Throughout the site, the terms “we”, “us” and “our” refer to Creative Future. Creative Future offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on WordPress.com. They provide us with the online e-commerce platform through Woo Commerce that allows us to sell our products and services to you.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Accuracy, Completeness and timeliness of information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timelier sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Modifications to the service and prices

Prices for our products are subject to change without notice.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

Third Party Links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.